
Cynthia Van Den Berg
I am responsible for a team of 8 Discovery staff members: Receptionists, Team Leaders, Coordinators and Administrative Staff.... | City of Cape Town, Western Cape, South Africa
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Cynthia Van Den Berg’s Emails cy****@di****.co
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Cynthia Van Den Berg’s Location City of Cape Town, Western Cape, South Africa
Cynthia Van Den Berg’s Expertise I am responsible for a team of 8 Discovery staff members: Receptionists, Team Leaders, Coordinators and Administrative Staff. The Group Facilities Operation Contractors, totaling an average of 65 per building, (in and outsourced), report into my area of responsibilities. My team support Discovery by providing World Class services and infrastructure for our clients. We are responsible for the execution of various Operational Facilities Management services whereby we provide efficiencies and deliver required services for Discovery Health. These requirements are managed for the Discovery Cape Town office (Sable Park Building) and Discovery Gqeberha office (BPO Park – Coega) and we ensure that these Regional Offices are aligned with processes set by our Head Office. We ensure that efficiencies and adherence to service levels are maintained and that compliance to standards and policies are met within the key areas. The Discovery clientele (employees) complement that we are managed a total of 1900 employees. The split between buildings is 1100 in the Gqeberha office and 800 in the Cape Town office. Due to Hybrid work implementations, the onsite numbers have decreased to approximately 50% - 60%, however the new way of working has allowed for new and exciting initiatives to be introduced. I am ambitious and highly motivated with solid experience in managing various aspects, of service requirements, for Office environments. I enjoy new opportunities to learn and to grow with experience and knowledge. The COVID Panademic was a true change in the way companies thought working environments should be and allowed every Corporate to look within their organisation and become more innovative and to change their status quo. For myself, personally, this was a truly challenging, rewards, eye opening, exciting and unknown (at times) part of my Facilities career. So much was learnt and adapted, spoken as the new normal. I look forward to seeing what that is. I know that as a Leader, and my continued growth as a Leader, you are only as good as your staff, contractors and providers and most importantly how imperative their happiness is. This is critical to achieving World Class standards.
Cynthia Van Den Berg’s Current Industry Discovery
Cynthia
Van Den Berg’s Prior Industry
Discovery
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Work Experience

Discovery
Regional Operations Manager - Corporate Real Estate Solutions
Sat Feb 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Discovery
Team Leader Operations
Thu Jun 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Discovery
Switchboard Supervisor
Sun Jun 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Discovery
Switchboard & Receptionist
Thu Mar 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)